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Covid-19

Our region is currently in Covid Alert Level 4. Restrictions are in place to look after the people in our care. Our robust health and safety measures ensures we continue to perform safely while providing optimal care to all our patients.

The safety and wellbeing of our patients, visitors, staff, medical specialists, and contractors is always our utmost priority.  We have always had very thorough cleaning, hygiene and health and safety processes in our hospital. We have dedicated infection prevention and health and safety experts advising and monitoring our practices. We’ve also put in place even more cleaning and sanitising, focusing on high touch surfaces, and we have hand sanitisers installed throughout the hospital for our staff, patients and visitors.

We’re following the Ministry of Health’s guidelines around hand-washing, cough etiquette, social distancing and hygiene practices, and have reinforced this with all our teams. If you are unwell, please do not enter the hospital. Contact your GP.

As a hospital, we are considered an essential service and we will be remaining open during these difficult times. While non-essential surgery is cancelled during Alert Level 4, we will be working alongside our local District Health Boards and the New Zealand Private Surgical Hospital Association to provide care to those most in need. 

Should you be visiting our hospital please consider the following questions. Have you:  

  • Been in close contact with an international traveller, border or quarantine frontline staff member?
  • Been in close or casual contact with someone who is currently being tested for, or has been tested positive?
  • Waiting on a Covid swab test result for yourself?
  • Been feeling unwell? (Fever, cough, sore throat, shortness of breath).

If you answered YES please:

Stay home – please don’t enter our facilities.

  • Contact us
  • Contact Healthline for advice: COVID-19 hotline: 0800 358 5453
  • General Healthline hotline: 0800 611 116
  • Contact your Healthcare Provider.

At Alert Level 4 we are not allowing any visitors or contractors on site.

To reduce the risk of Covid-19 we are only allowing essential persons onsite. The following rules apply:

  • Enter our facilities through the main entrance only
  • You will be required to have mandatory temperature checking. If cleared you must then sign in via QR Code before entering
  • Wear a mask at all times
  • Where possible please maintain physical distancing of at least 2 metres
  • Maintain vigilant hand washing and hygiene practices
  • If you’re unwell do not enter our facilities. Follow Ministry of Health guidelines and contact your GP

Thank you for helping us to keep our staff, patients and the people you love safe. 

More information: