At Evolution Healthcare, we dedicate ourselves to providing superior health and wellbeing for all our people in our care, in facilities that promote innovation, enabling staff and specialists to be their best.
We achieve this by investing in up to date medical technology and patient management systems. Evolution Healthcare benchmarks against best practice industry standards and undertakes annual quality improvement awards showcasing quality initiatives across all our health services.
Clinical governance is supported by regular robust reviews that gather key performance data from various sources to identify trends and improvement opportunities. Benchmarking is a feature of our quality systems.
At Evolution Healthcare, we value and encourage feedback so that we can constantly deliver the best experience possible for all of our patients. The metric we use to measure patient loyalty and satisfaction is the Net Promoter Score (NPS).
Our NPS is, on average, 90%.
How is it calculated?
We will continue to strive for excellence at every turn.